---
title: "Micro-businesses and SMEs in 2026: AI is advancing but remains the lowest priority — Marsanne Studio AI watch"
description: "AI use among French micro-businesses and SMEs has tripled in two years to reach 40% in 2026, according to the Crédoc barometer."
url: "https://marsanne.studio/en/ai-watch/micro-businesses-and-smes-in-2026-ai-is-advancing-but-remains-the-0f1226/"
lang: "en"
---

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Data study · 30 September 2026

# Micro-businesses and SMEs in 2026: AI is advancing but remains the lowest priority

Original title, in French: “TPE-PME 2026 : l’IA progresse mais reste dernière priorité”

**Publication**

Brief IA (France)

**Author**

[Tom Levy](https://www.briefia.fr/auteur/tom-levy)

**Published on**

30 September 2026 · read in the page structured data

## Summary

According to a survey by Crédoc and the Centre Relations Clients of 9,655 French micro-businesses and SMEs in spring 2026, use of at least one AI solution has reached 40%, up from 26% in 2025 and 13% in 2024. Among SMEs, the proportion rose from 34% to 53% in one year, while micro-businesses lag behind. The main uses are content generation, chatbots and document analysis. Despite this progress, AI ranks last among digital investment priorities for 2026-2027 (18%), behind e-invoicing, software purchases and training. Among users, 68% consider the impact positive, a figure that rises to 84% among those using a paid solution.

Summary based on the full text of the article.

[Read the article on Brief IA →](https://www.briefia.fr/article/tpe-pme-2026-l-ia-progresse-mais-reste-derniere-priorite)

## Figures cited

-   40 %
    
    share of micro-businesses and SMEs using at least one AI solution in 2026
    
    French micro-businesses and SMEs, 2026
    
    > « L’usage déclaré d’au moins une solution d’IA atteint 40 % en 2026, contre 26 % en 2025 et 13 % en 2024, soit un triplement en deux ans. »
    
    Source: Crédoc / Centre Relations Clients
    
-   53 %
    
    share of SMEs using AI in 2026
    
    French SMEs, 2026, compared with 34% in 2025
    
    > « Chez les PME, la proportion est passée de 34 % à 53 % en un an »
    
    Source: Crédoc / Centre Relations Clients
    
-   18 %
    
    AI ranked last among digital priorities for 2026-2027
    
    French micro-businesses and SMEs
    
    > « L’intelligence artificielle arrive en dernière position des priorités, à 18 % (-1 point) pour les deux prochaines années. »
    
    Source: Crédoc / Centre Relations Clients
    
-   72 %
    
    AI use in the digital industry
    
    companies in the digital industry, France
    
    > « Les écarts sectoriels persistent, avec 72 % d’utilisateurs dans le numérique et 18 % dans l’agriculture, où la part a doublé en un an. »
    
    Source: Crédoc / Centre Relations Clients
    
-   68 %
    
    share of AI users who consider the impact positive
    
    AI users, French micro-businesses and SMEs
    
    > « Parmi les utilisateurs d’IA, 68 % jugent l’impact positif, et cette part atteint 84 % chez celles qui paient leurs outils »
    
    Source: Crédoc / Centre Relations Clients
    
-   19 %
    
    companies using a paid AI solution
    
    French micro-businesses and SMEs
    
    > « 19 % des entreprises utilisent une solution d’IA payante, une proportion qui grimpe à 32 % chez les PME »
    
    Source: Crédoc / Centre Relations Clients
    

## Classification

**Country**

France

**Company size**

Micro-businesses, SMEs

**Industries**

All industries, or industry not specified · Software vendors, IT services companies, telecoms · Agriculture and food production · Transport, logistics, supply chain

**Companies**

Ipsos (cited), Crédoc (study author), Centre Relations Clients (study author)

**Keywords**

micro-businesses, SMEs, ai adoption, digital barometer, crédoc, content generation, chatbots

Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Brief IA and its author. Entry translated from French by Claude Sonnet 5.5.
