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AI adoption among SMEs in OECD countries has doubled in two years, according to Amazon

Original title, in Spanish: “La adopción de la IA en las pymes de países de la OCDE se duplica en los dos últimos años, según Amazon”

Publication
Europa Press (Spain)
Author
Unsigned
Published on
22 October 2026 · read in the page structured data

Summary

An Amazon report based on OECD data indicates that AI adoption among SMEs in member countries has doubled in two years, rising from 7% in 2023 to more than 17% in 2025. Large companies, however, are progressing twice as fast, widening the adoption gap from 23 to almost 35 points. Nine in ten SMEs using generative AI report productivity gains, and 76% report a stronger capacity to innovate. Micro-businesses (33%) report more transformative effects than medium-sized companies (22%). The OECD recommends improving digital infrastructure, skills, financing and regulation. The report cites the example of the Spanish SME Fetén, which exports thanks to AI via Amazon, a platform on which selling SMEs generate more than €1.2 billion in exports and 45,000 jobs.

Summary based on the full text of the article.

Read the article on Europa Press →

Figures cited

  • 7 %

    AI adoption rate among SMEs in OECD countries in 2023

    SMEs, OECD countries, 2023

    « la adopción de la IA entre las pymes de los países de la OCDE ha pasado del 7% en 2023 a más del 17% en 2025 »

    Source: OCDE / rapport Amazon 'Impulsando a las pymes europeas con Inteligencia Artificial (IA)'

  • 17 %

    AI adoption rate among SMEs in OECD countries in 2025

    SMEs, OECD countries, 2025

    « la adopción de la IA entre las pymes de los países de la OCDE ha pasado del 7% en 2023 a más del 17% en 2025 »

    Source: OCDE / rapport Amazon 'Impulsando a las pymes europeas con Inteligencia Artificial (IA)'

  • 23 percentage points

    AI adoption gap between SMEs and large companies, 2023

    OECD countries, 2023

    « la brecha de adopción entre ambas se ha incrementado desde 23 a casi 35 puntos porcentuales en el mismo periodo »

    Source: OCDE / rapport Amazon

  • 35 percentage points

    AI adoption gap between SMEs and large companies, 2025

    OECD countries, 2025

    « la brecha de adopción entre ambas se ha incrementado desde 23 a casi 35 puntos porcentuales en el mismo periodo »

    Source: OCDE / rapport Amazon

  • 90 %

    Share of SMEs using generative AI that report productivity gains

    SMEs using generative AI, OECD survey

    « nueve de cada diez pymes que usan IA generativa declaran mejoras en su productividad »

    Source: OCDE

  • 76 %

    Share of SMEs that have strengthened their capacity to innovate through AI

    SMEs using AI, OECD survey

    « el 76% ha reforzado su capacidad de innovación »

    Source: OCDE

  • 33 %

    Share of micro-businesses and self-employed workers reporting transformative effects of AI on their business

    Micro-businesses and sole traders using AI

    « un 33% de las microempresas y autónomos que utilizan IA declara efectos transformadores en su negocio, frente al 22% de las empresas medianas »

    Source: OCDE

  • 22 %

    Share of medium-sized companies reporting transformative effects of AI on their business

    Medium-sized companies using AI

    « un 33% de las microempresas y autónomos que utilizan IA declara efectos transformadores en su negocio, frente al 22% de las empresas medianas »

    Source: OCDE

  • 1,200 EUR million

    Annual export value of SMEs selling on Amazon

    SMEs selling on Amazon

    « las miles de pymes que venden en su tienda exportan más de 1.200 millones de euros al año y dan empleo a más de 45.000 personas »
  • 45,000 people

    Number of jobs linked to SMEs selling on Amazon to manage their online business

    SMEs selling on Amazon

    « las miles de pymes que venden en su tienda exportan más de 1.200 millones de euros al año y dan empleo a más de 45.000 personas »

Classification

Country
Spain
Company size
SMEs, Micro-businesses, Mid-sized companies, Large companies
Industries
All industries, or industry not specified · Retail and distribution, e-commerce
Companies
Amazon (study author), FETĒN (deploys AI)
Keywords
SMEs, AI adoption, productivity, OECD, digital divide, e-commerce

Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Europa Press. Entry translated from French by Claude Sonnet 5.5.