Where Marsanne comes in
Marsanne works on your core business.
Generic requests Upstream, off-the-shelf software handles them.
- Calendar
- Emails
- Expense reports
- Meeting minutes
- Translation
Marsanne Studio
Your core business
- Demand forecasting
- Quotes
- Data source unification
- Orders
- Follow-ups
The next step
- New offers
- New services
- New territories
Principles
What guides each of the studio's projects.
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Intent
Knowing exactly what we are building, and for whom.
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Simplicity
Looking first at what can be removed.
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Care
The kind that shows in the details no one else thought of.
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Passion for users
Designing for the people who will use it every day.
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Obsession with the small things
They almost always matter more than they seem to.
Our convictions
The challenge for an SME: orchestrating agents across its own workflows.
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01
The gain comes from orchestration.
Models are becoming increasingly comparable. The result depends on how the agents are chained together across your workflows.
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02
Your teams keep their habits.
The agents deliver their work to the email, spreadsheets and software you already have in place.
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03
You choose your models.
This includes 100% European, sovereign models. You are not dependent on any single provider.
What the agents do
Agents that deliver finished work.
Hélène finance agent
Sales administration
Enter orders received by email
- Today
- Each purchase order is re-keyed by hand, with errors in references and quantities.
- What the agents do
- An agent reads each order as it arrives and prepares it in your software.
- What is checked
- A second agent checks prices and quantities against the customer's price list.
What is measured
- Orders handled per person
- Data entry errors
Armand industry agent
Sales
Price non-catalogue requests
- Today
- A tailored quote takes several days. Some requests are declined for lack of time.
- What the agents do
- An agent starts from the closest past quotes, applies your prices and produces a quote for approval.
- What is checked
- A second agent checks the margin and the lead time quoted.
What is measured
- Quote turnaround time
- Conversion rate
Inès logistics agent
Supply chain
Forecast demand for each item
- Today
- The forecast lives in a spreadsheet updated once a month. Stockouts and overstocks are discovered too late.
- What the agents do
- Each week, an agent cross-references sales, open orders, promotions and seasonality, and proposes a forecast for each item.
- What is checked
- A second agent compares each forecast with actual sales. The planner approves before any supplier order is placed.
What is measured
- Stockout rate
- Days of stock
Camille retail agent
Customer service
Reply to customers based on their file
- Today
- Every request means reopening the contract, order and history. Simple questions have to wait.
- What the agents do
- An agent prepares the reply in your email and cites the documents in the file.
- What is checked
- Every statement links to a document. No goodwill gesture is offered without approval.
What is measured
- First response time
- Requests resolved at first contact
Camille retail agent
Customer retention
Follow up with each customer at the right time
- Today
- A customer who orders less only shows up in the year-end review.
- What the agents do
- An agent spots customers who depart from their usual pattern and prepares a follow-up for the salesperson.
- What is checked
- Each suggestion cites the orders it is based on.
What is measured
- Repurchase rate
- Order frequency
The portraits are illustrations. None of these agents is a person.
The question that always comes up
What if the AI gets it wrong?
One agent produces. Another checks. An auditable record remains.
A trail remains
Documented, dated, auditable.
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Prices checked
against the supplier price list, by a second agent · 14:05
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Margin and lead time checked
against management's rules, by a third agent · 14:06
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Trail retained
Documented, dated, auditable · 14:06
What the studio has already built
Products designed, put into service and maintained by the studio.
Each time to speed up the client company's operations in its core business.
View all work →-
Carnets
Travel journals for photographers, with professional photography at the heart of the story.
- Meta data export
- Upload and processing pipeline
- Performance with large volumes of media
- +5 more
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GCSE Beast
A revision app for English students preparing for GCSE Physics, with 770 exam-style questions, an AI coach that explains and draws, and progress you track like a sports training programme.
- Multilingual AI teaching coach
- Gamification of learning
- Mobile experience
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Deboîte
For a company that installs AI for SMEs on a machine set up on their premises: the launch website, with use cases by function and a pricing simulator.
- Making a technical offering accessible
- Sizing and pricing simulator
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Carnets Maps
The same foundation, adapted for agencies and travel planners, with itineraries and maps shared with the client.
- Geomapping of unstructured data
- Route calculation
- Aggregation of heterogeneous data
- +1 more
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Sauna Garden 3D
A 3D configurator for a timber construction specialist, allowing customers to visualise a garden sauna before it is offered for sale as a kit.
- 3D modelling
- Client-side model configuration
- Bill of materials
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Nagomi Travels
Design of a website and back office for a travel planner, to generate highly personalised itineraries and share them easily with clients.
- Premium/luxury user experience
- Customer feedback loop
Use cases
The studio's latest articles.
Logistics
Global stock: placing goods as close as possible to forecast sales
Retail
Sales dashboard: one set of figures for the website, the stores and partners
Finance
Bank covenants: seeing the threshold coming before the close
Logistics
Customs classification: proposing the right tariff heading, with sources
Industry
Small batches: quoting the one-off parts workshops used to turn down
Retail
Spare parts: identifying the right part from a photo
Finance
Marketing compliance: checking every document before it is circulated
Retail
Product listings and AI: linking every attribute to its supplier source
Logistics
Transport disputes: handling each claim with its supporting documents
Industry
Technical archives and AI: querying a workshop's know-how
AI watch
What the press reports about AI in business.
Every day, the studio's agents read the press on AI in business. Every week, they distil the key points for an SME, with sources.
Frequently asked questions
What executives ask before getting started.
Does my data have to go through your servers?
No. The first go-live works on an export chosen with you, with a few users, and your data stays with you. Connecting to your ERP, email or Drive is decided afterwards, with your agreement.
Will our teams have to change the way they work?
No. The agents deliver their work to the tools your teams already use: email, spreadsheets and the management software. The solution is designed with the people who will use it, and fine-tuned in the field.
Are we dependent on an AI model, or on Marsanne?
No. Each agent runs on the model of your choice, including a 100% European, sovereign model, and can switch models without the solution being rebuilt. A full transfer of the technology is possible at the end of the engagement if you wish to remain autonomous.
How long before a first concrete result?
The executive diagnostic takes a few days. The first go-live generally happens within a few weeks, on a specific process rather than across the whole business.
At what point does our IT department get involved?
The first discussions take place with management and the people who will use the solution. While it runs on an export with a few users, it makes few demands on your IT. Your IT department or your service provider becomes involved for the integration, with measured results to support the decision.
How is this different from a generic AI tool such as ChatGPT or Copilot?
These tools cover cross-functional tasks well: notes, meeting minutes, reports. Marsanne orchestrates agents on the processes that are your business, with your data and your rules.
The studio
Vincent Piche
Founder of Marsanne Studio
More than twenty years in international companies: watchmaking, jewellery, retail, industry and finance. Polytechnique, HEC. He leads the studio and its team of agents.
Getting started