Data study ·
AI has changed the way people work; organisations are yet to follow
Original title, in French: “L’IA a transformé les manières de travailler, reste à transformer les organisations”
- Publication
- IT for Business (France)
- Author
- Unsigned
- Published on
- 16 October 2026 · read in the page structured data
Summary
An opinion piece by Gildas Bouteiller, managing director and partner at Boston Consulting Group, presents the results of BCG's fourth annual global survey of 11,749 workers in 14 countries. Three-quarters of employees now use AI regularly, 23% more than a year ago, with rates reaching 95% in India and 93% in the Middle East. 42% of employees say they save at least one working day a week thanks to AI, but two-thirds receive limited or no support in reallocating that time. The study describes a "joy paradox": initial satisfaction fades as half of users spend more time managing and checking AI than working directly. Nine in ten employees believe they will need a major upgrade of their skills within the next five years, while the integration of autonomous AI agents into workflows has doubled to reach 30% in 2026, without suitable governance, according to the study.
Summary based on the full text of the article.
Read the article on IT for Business →Figures cited
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75 %
share of employees using AI regularly
global, 11,749 workers surveyed in 14 countries
« les trois quarts des salariés utilisent désormais régulièrement l’IA »
Source: Boston Consulting Group, quatrième enquête mondiale annuelle
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23 %
increase in the rate of regular AI use over one year
global
« C’est 23 % de plus qu’il y a seulement un an. »
Source: Boston Consulting Group
-
95 %
rate of regular AI use in India
India
« Dans certains pays comme l’Inde ou les marchés du Moyen-Orient, ce taux atteint respectivement 95 % et 93 %. »
Source: Boston Consulting Group
-
11,749 workers
BCG survey sample size
14 countries
« la quatrième enquête mondiale annuelle du Boston Consulting Group (11 749 travailleurs interrogés dans 14 pays) »
Source: Boston Consulting Group
-
42 %
share of employees saving at least one working day a week thanks to AI
global
« Parmi les salariés, 42 % affirment économiser au moins une journée complète de travail (8 heures ou plus) par semaine. »
Source: Boston Consulting Group
-
67 %
share of employees receiving limited or no support on reallocating the time saved
global
« Les deux tiers des collaborateurs concernés reçoivent un accompagnement limité, voire inexistant, sur la manière de réallouer efficacement ces heures gagnées. »
Source: Boston Consulting Group
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50 %
share of employees spending more time managing/checking AI than doing the work themselves
global
« La moitié des personnes interrogées déclarent passer plus de temps à la diriger, à la gérer et à vérifier ses résultats qu’à effectuer le travail lui-même. »
Source: Boston Consulting Group
-
90 %
share of employees who believe they will need a major upgrade of their skills within the next five years
global
« Neuf personnes sur dix affirment qu’elles auront besoin d’une mise à niveau majeure de leurs compétences au cours des cinq prochaines années. »
Source: Boston Consulting Group
-
30 %
share of workflows integrating autonomous AI agents in 2026
global, 2026
« Leur intégration dans les flux de travail a plus que doublé en un an pour atteindre 30 % en 2026. »
Source: Boston Consulting Group
-
61 %
share of employees expecting AI agents to carry out at least half of their tasks within three years
global
« 61 % des employés s’attendent à ce qu’ils exécutent au moins la moitié de leurs tâches d’ici trois ans. »
Source: Boston Consulting Group
-
50 %
share of workers lamenting the lack of rules governing collaboration between humans and AI agents
global
« La moitié des travailleurs déplorent l’absence de règles encadrant la collaboration entre humains et agents d’IA »
Source: Boston Consulting Group
-
47 %
share of workers for whom shared responsibility is a central concern
global
« 47 % font de la question du partage de la responsabilité une préoccupation centrale »
Source: Boston Consulting Group
Classification
- Country
- India
- Company size
- All sizes
- Industries
- All industries, or industry not specified
- Companies
- Boston Consulting Group (study author)
- Keywords
- AI adoption, work organisation, employee training, AI agents, productivity, AI governance
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to IT for Business. Entry translated from French by Claude Sonnet 5.5.