Barb Hyman, Founder and CEO of Sapia.ai – Interview Series

Summary

In this interview, Barb Hyman, founder and CEO of Sapia.ai, an AI recruitment technology company that she says has assessed more than ten million candidates, sets out her view of responsible AI adoption in business. She argues that employee trust, and not only productivity gains, should be measured from the moment an AI tool is deployed. She details the risks of reproducing recruitment biases when models are trained on historical data, and advocates separating generative AI (conversation) from deterministic systems (candidate scoring) to ensure auditability and explainability. She stresses the need for genuine human oversight of final decisions and presents Sapia.ai's "FAIR" model (fairness, validity, explainability, inclusivity) as a framework for responsible practices.

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