Analysis ·
Essential AIOps guide: how AI supports IT administrators
Original title, in French: “Guide essentiel AIOps : quand l’IA vient en support des administrateurs IT | LeMagIT”
- Publication
- LeMagIT (France)
- Author
- Unsigned
- Published on
- 24 September 2026 · read in the publisher's feed
Summary
This LeMagIT guide presents AIOps, the use of artificial intelligence to turn reactive IT operations into proactive, automated systems. It covers business resilience (backups, compliance, automatic recovery after an anomaly), storage management, writing and fixing PowerShell scripts, and cloud and network management. According to a Gartner survey cited in the guide, only 28% of AI use cases in IT infrastructure administration meet their return-on-investment targets, and 20% fail completely, owing in particular to a lack of human oversight. The guide stresses the need to strike a balance between machine autonomy and human supervision, and presents operating models for AI governance in business.
Summary based on the full text of the article.
Read the article on LeMagIT →Figures cited
-
28 %
share of AI use cases in IT administration meeting their ROI targets
AI use cases in IT infrastructure administration
« seuls 28 % des cas d’utilisation de l’IA dans le contexte de l’administration des infrastructures IT atteignent leurs objectifs de retour sur investissement »
Source: Gartner
-
20 %
share of AI use cases in IT administration that fail completely
AI use cases in IT infrastructure administration
« tandis que 20 % échouent complètement »
Source: Gartner
Classification
- Country
- Worldwide scope
- Company size
- All sizes
- Industries
- Software vendors, IT services companies, telecoms · All industries, or industry not specified
- Companies
- Gartner (study author)
- Keywords
- aiops, IT administration, infrastructure, automation, AI governance, gartner
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to LeMagIT. Entry translated from French by Claude Sonnet 5.5.