Analysis ·
How agentic AI applies to every department of a company
Original title, in Spanish: “Así se aplica la IA agéntica en todos los departamentos de una empresa”
- Publication
- Emprendedores (Spain)
- Author
- Pilar Alcázar
- Published on
- 19 October 2026 · read in the page structured data
Summary
The article describes how Spanish startups are deploying agentic AI across different company departments: software development, customer service, logistics, sales, marketing, HR, e-commerce, finance, financial advisory and cybersecurity. Executives from HappyRobot, Capably, Orbio, M.IA, Multiplo Capital, PageMind, Supersonik, HeyDiga, Zepo and Play Your Brand explain their practical uses: agents selling transport capacity, automating recruitment in the face of monthly turnover of 30 to 40%, cutting the preparation of a financial plan from two days to ten minutes, or automating 95% of customer conversations in e-commerce. Sngular, with Ferrovial, is developing "spec-driven development", in which AI writes code under the developer's direction. The article stresses the need to maintain human oversight in regulated industries.
Summary based on the full text of the article.
Read the article on Emprendedores →Figures cited
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30 %
Monthly employee turnover rate at large retail, logistics or restaurant brands
Large brands in the retail, logistics, restaurant and manufacturing industries, according to Orbio
« Vemos rotaciones del 30 o 40% mensual en grandes marcas, que veían cómo toda la gestión de fichar, dar de alta, hacer el onboarding de un empleado, entender por qué se va o qué está pasando en las tiendas les resultaba imposible de gestionar »
Source: Orbio
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50,000 employees
Number of employees Orbio's agents can interact with in one minute
Capacity of Orbio's AI agents for large-scale HR management
« Traemos inteligencia infinita y acción infinita. Si se lo pides, nuestros agentes pueden interactuar con 50.000 empleados en un minuto, hablar con ellos y extraer la información necesaria »
Source: Orbio
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10 minutes
Time needed to review an AI-generated financial plan at Multiplo Capital
Multiplo Capital, financial advisory firm, before: one and a half to two days of manual preparation
« la compañía ha pasado de emplear entre un día y medio y dos días en preparar un plan financiero a necesitar alrededor de diez minutos para revisarlo, porque la IA genera previamente el trabajo »
Source: Multiplo Capital
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95 %
Share of e-commerce customer conversations that can be automated with AI agents
E-commerce industry, according to Product Hackers
« Ahora, los agentes pueden mantener conversaciones con los clientes, consultar el CRM, comprobar el estado de un pedido o gestionar una devolución. Fácilmente, el 95% de las conversaciones se están pudiendo automatizar »
Source: Product Hackers
Classification
- Country
- Spain
- Company size
- All sizes, SMEs, Large companies
- Industries
- All industries, or industry not specified · Software vendors, IT services companies, telecoms · Transport, logistics, supply chain · Banking, insurance, asset management, finance departments · Retail and distribution, e-commerce · Consulting, legal, accounting, business services · Construction, civil engineering, real estate · Media, communications, marketing
- Companies
- HeyDiga (supplier), Deutsche Telekom (cited), M.IA (supplier), Multiplo Capital (supplier), Sngular (supplier), Play Your Brand (supplier), PageMind (supplier), Maisa (supplier), Product Hackers (supplier), Orbio (supplier), Capably (supplier), Orange (cited), Google Cloud (cited), JobandTalent (cited), HappyRobot (supplier), Ferrovial (deploys AI), Venture City (supplier), Zepo (supplier), DHL (cited), Supersonik (supplier)
- Keywords
- ai agents, agentic ai, process automation, spanish startups, customer service, human resources
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Emprendedores and its author. Entry translated from French by Claude Sonnet 5.5.