Interview ·
Lokdeep Singh, CEO of Unily – Interview series
Original title, in French: “Lokdeep Singh, PDG d’Unily – Série d’interviews”
- Publication
- Unite.AI (United States)
- Author
- Unsigned
- Published on
- 1 October 2026 · read in the page metadata · updated on 1 October 2026
Summary
In this interview, Lokdeep Singh, CEO of Unily (an employee experience platform that has become "AI-native"), explains that enterprise AI adoption is first and foremost a matter of trust, governance and culture, and not simply a technology rollout. He discusses the risk of "shadow AI": Unily research shows that 52% of employees say they are unaware of any AI policy in their organisation, with some entering sensitive information into unauthorised tools. He recommends governance proportionate to risk, transparency about where AI answers come from, and metrics tied to business outcomes rather than mere usage rates. He also presents Unily Glass, designed to let AI agents carry out actions in HR, IT and CRM systems.
Summary based on the full text of the article.
Read the article on Unite.AI →Figures cited
-
52 %
share of employees saying they are unaware of any AI policy in their organisation
« Une recherche d’Unily a révélé que 52 % des employés ont indiqué ne pas disposer de politique d’IA connue dans leur organisation, tandis que certains ont reconnu avoir saisi des informations sensibles dans des outils d’IA non autorisés. »
Source: Unily
Classification
- Country
- Worldwide scope
- Company size
- Large companies
- Industries
- All industries, or industry not specified · Software vendors, IT services companies, telecoms
- Companies
- Providence Equity Partners (cited), Talkwalker (cited), Synchronoss Technologies (cited), Unily (supplier)
- Keywords
- AI governance, employee trust, shadow AI, AI agents, employee experience, AI adoption
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Unite.AI. Entry translated from French by Claude Sonnet 5.5.