Interview ·
Lokdeep Singh, CEO of Unily – Interview series
Original title, in Spanish: “Lokdeep Singh, CEO de Unily – Serie de entrevistas”
- Publication
- Unite.AI (United States)
- Author
- Unsigned
- Published on
- 1 October 2026 · read in the page metadata · updated on 1 October 2026
Summary
In this interview, Lokdeep Singh, CEO of Unily, an employee experience platform for large organisations, explains that enterprise AI adoption often fails through lack of trust rather than technological limitations. He describes a framework built on trust, empowerment and governance, and stresses risk proportionality in defining the autonomy of AI agents. He discusses the phenomenon of "shadow AI", which he sees as a sign of unmet demand rather than problematic employee behaviour. A study carried out by Unily is cited: 52% of employees say they are unaware of any AI policy in their organisation. He recommends measuring the impact of AI through time saved, decision quality and business outcomes rather than mere usage rates.
Summary based on the full text of the article.
Read the article on Unite.AI →Figures cited
-
52 %
share of employees saying they are unaware of any AI policy in their organisation
employees, Unily survey
« Una investigación de Unily encontró que el 52 % de los empleados informaron no contar con una política de IA conocida en su organización »
Source: Unily
Classification
- Country
- Worldwide scope
- Company size
- Large companies
- Industries
- Software vendors, IT services companies, telecoms · All industries, or industry not specified
- Companies
- Microsoft 365 (cited), Providence Equity Partners (cited), Talkwalker (cited), Synchronoss Technologies (cited), Unily (supplier)
- Keywords
- AI governance, employee trust, shadow AI, AI agents, enterprise adoption, employee experience
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Unite.AI. Entry translated from French by Claude Sonnet 5.5.