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Data study ·

SMEs and AI: automate or be left out of the market

Original title, in Spanish: “Pymes ante la IA: automatizar o quedarse fuera del mercado – El Ecosistema Startup”

Publication
El Ecosistema Startup (Spain)
Author
Unsigned
Published on
9 September 2026 · read in the page structured data

Summary

The article describes the pressure Spanish SMEs feel to adopt AI, based on the experience of the consultancy wwwarcelona.com and Wolters Kluwer's Future Ready Business study. According to the study, 76% of Spanish SMEs already use AI daily or weekly, 80% plan to increase their investment and 55% to broaden their uses within 12 months. Víctor Garcia, project director at wwwarcelona.com, explains that AI has brought the cost of some automation projects down from €30,000 to €5,000–10,000, and cites concrete examples in logistics (a customer service team reduced from three people to one) and in financial reporting. The article also points to obstacles: only 22% of Spanish SMEs are fully in the cloud, along with cybersecurity and talent recruitment difficulties, and growing use of outsourcing. A Redegal report describes 2026 as a "point of no return" for AI integration.

Summary based on the full text of the article.

Read the article on El Ecosistema Startup →

Figures cited

  • 76 %

    Share of Spanish SMEs using AI tools weekly or daily

    Spanish SMEs, Future Ready Business study

    « el 76% de las pymes españolas ya utiliza herramientas de inteligencia artificial de forma semanal o diaria, según el estudio Future Ready Business elaborado por Wolters Kluwer y recogido por El Español/Invertia. »

    Source: Wolters Kluwer, étude Future Ready Business

  • 83 %

    Reduction in the cost of an automation project thanks to AI (from €30,000 to €5,000–10,000)

    Projects of the consultancy wwwarcelona.com

    « Una solución que antes podíamos vender por 30.000 euros, ahora, gracias a la IA, podemos ofrecerla por 5.000 o 10.000 »
  • 90 %

    Share of Spanish companies that are SMEs

    Spanish business landscape, Eurostat data

    « más del 90% del tejido empresarial español está compuesto por pymes, según datos de Eurostat recogidos por El Periódico »

    Source: Eurostat

  • — months

    Payback period of AI projects according to the consultancy

    Projects supported by wwwarcelona.com

    « la mayoría de estos proyectos se amortizan entre 3 y 9 meses, según la experiencia de la consultora »
  • 80 %

    Share of Spanish SMEs planning to increase their AI investment

    Spanish SMEs, Wolters Kluwer study

    « el 80% de las pymes españolas espera incrementar su inversión en IA en los próximos años »

    Source: Wolters Kluwer

  • 55 %

    Share of Spanish SMEs planning to broaden their use of AI within 12 months

    Spanish SMEs, Wolters Kluwer study

    « el 55% prevé ampliar el uso de herramientas basadas en IA en los próximos 12 meses »

    Source: Wolters Kluwer

  • 22 %

    Share of Spanish SMEs operating fully in the cloud

    Spanish SMEs, Wolters Kluwer study

    « solo el 22% de las pymes españolas opera completamente en la nube »

    Source: Wolters Kluwer

  • 59 %

    Share of Spanish SMEs working in a hybrid (cloud) environment

    Spanish SMEs, Wolters Kluwer study

    « la mayoría (59%) trabaja en entornos híbridos, según Wolters Kluwer »

    Source: Wolters Kluwer

  • 29 %

    Share of SMEs not planning to improve their cybersecurity systems

    Spanish SMEs, Wolters Kluwer study

    « El 29% de las pymes no tiene previsto mejorar sus sistemas de protección. »

    Source: Wolters Kluwer

  • 26 %

    Share of Spanish SMEs struggling to attract and retain skilled talent

    Spanish SMEs, Wolters Kluwer study, compared with 48% in Belgium and 45% in Germany

    « El 26% tiene dificultades para atraer y retener profesionales cualificados, lejos del 48% de Bélgica o el 45% de Alemania »

    Source: Wolters Kluwer

  • 40 %

    Share of SMEs outsourcing legal services

    Spanish SMEs, Wolters Kluwer study

    « El 40% ya externaliza servicios jurídicos, el 36% la gestión de nóminas y el 26% la contabilidad »

    Source: Wolters Kluwer

  • 19 points

    Increase in Spain's AI Maturity Index between 2022 and 2024

    Spain, EU5 market, Redegal report

    « es el mercado de la EU5 con la mayor tasa de aceleración tecnológica, con un incremento de 19 puntos en el Índice de Madurez IA entre 2022 y 2024, hasta situarse en un IMIA de 62, frente a los 78 de Reino Unido y los 74 de Alemania, según el mismo informe. »

    Source: Redegal, Estado del Arte de la IA en eCommerce y Marketing Digital

Classification

Country
Spain
Company size
SMEs
Industries
All industries, or industry not specified · Transport, logistics, supply chain · Banking, insurance, asset management, finance departments
Companies
Redegal (study author), wwwarcelona.com (supplier), Wolters Kluwer (study author)
Keywords
Spanish SMEs, automation, costs, ROI, cloud, outsourcing

Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to El Ecosistema Startup. Entry translated from French by Claude Sonnet 5.5.