Case study ·
Taxi company G7 turns to S3NS's ultra-secure cloud to develop new AI uses, from voice assistance for drivers to customer review analysis
Original title, in French: “La compagnie de taxis G7 mise sur le cloud ultra-sécurisé de S3NS pour développer de nouveaux usages IA, de l’assistance vocale aux chauffeurs jusqu’à l’analyse des avis clients”
- Publication
- L'Usine Digitale (France)
- Author
- Alice Vitard
- Published on
- 8 October 2026 · read in the page structured data
Summary
Taxi company G7 has announced a partnership with S3NS, the joint venture between Thales and Google Cloud, to develop several AI uses on Premi3ns, its SecNumCloud-qualified sovereign cloud offering. Four applications are in internal testing: a conversational assistant for employees, a voice agent for drivers (the most advanced, with deployment planned for the end of 2026), a real-time activity monitoring map, and the analysis of more than one million customer reviews a year. According to Cristian Partene, G7's customer experience director, the partnership is part of the €20 million G7 spends annually on its IT systems, digital tools and cybersecurity. Cyprien Falque, managing director of S3NS, says that AI services will be rolled out gradually via Gemini Platform, including Model Garden and Online Prediction.
Summary based on the full text of the article.
Read the article on L'Usine Digitale →Figures cited
-
20 EUR million
Annual amount G7 spends on its information system, digital tools and cybersecurity
G7, annual budget
« ce partenariat est bien compris dans les 20 millions d’euros que G7 consacre chaque année à son système d’information, au développement de ses outils numériques et à la cybersécurité »
-
1,000,000 reviews
Number of customer reviews analysed per year by one of the AI use cases being tested
G7, per year
« l’analyse de plus d’un million d’évaluations clients par an »
Classification
- Country
- France
- Company size
- Large companies
- Industries
- Transport, logistics, supply chain · Software vendors, IT services companies, telecoms
- Companies
- S3NS (supplier), G7 (deploys AI), Thales (cited), Google Cloud (supplier), Qwen (cited), Mistral AI (cited)
- Keywords
- taxis, sovereign cloud, voice assistance, drivers, customer review analysis, secnumcloud
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to L'Usine Digitale and its author. Entry translated from French by Claude Sonnet 5.5.