The hidden costs of AI employee monitoring

Summary

The article describes how AI makes employee monitoring cheaper, more granular and continuous, which pushes companies to multiply controls without measuring the overall consequences. According to the research cited, such monitoring can harm trust, reduce performance and increase departures among experienced employees, while providing a useful framework for less experienced staff. The text recommends that executives justify each monitoring measure against its cost, adjust the intensity of monitoring to employees' skills and needs, and not add monitoring simply because AI makes it inexpensive. Controls should be tested and refined, not substituted for better strategy, recruitment, training or management.

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