Data study ·
The OECD asked 25 practitioners about AI agents: the leash stays short
Original title, in French: “L'OCDE a interrogé 25 pros des agents IA : la bride reste courte”
- Publication
- Journal du Net (France)
- Author
- Lisa Medrouk
- Published on
- 28 September 2026 · read in the page structured data
Summary
On 16 September, the OECD published a report based on interviews with 25 organisations using AI agents, including Google, Microsoft, Deutsche Telekom, Fujitsu, NEC, Infosys, KDDI, Prisme.ai and public administrations. According to the report, no organisation deploys an agent with unrestricted autonomy: the agent acts within a defined scope, and a human validates irreversible actions. The text details concrete examples (network monitoring at Deutsche Telekom, invoice processing at Infosys, customer responses at KDDI) and identifies gaps: management of agent identities, cost control, lack of evaluation standards, and lower reliability in languages other than English. The report describes itself as illustrative rather than representative.
Summary based on the full text of the article.
Read the article on Journal du Net →Figures cited
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25 organisations
number of organisations interviewed by the OECD on the use of AI agents
illustrative OECD study, published on 16 September
« L'OCDE a interrogé 25 organisations qui font tourner des agents IA. »
Source: OCDE
Classification
- Country
- Germany, Japan, Singapore, France
- Company size
- Large companies, All sizes
- Industries
- Software vendors, IT services companies, telecoms · All industries, or industry not specified · Government and local authorities
- Companies
- Deutsche Telekom (deploys AI), NEC (cited), KDDI (deploys AI), Infosys (deploys AI), OCDE (study author), Fujitsu (deploys AI), Microsoft (cited), Prisme.ai (deploys AI), Google (cited)
- Keywords
- AI agents, AI governance, agent autonomy, OECD, agent identity, human oversight
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Journal du Net and its author. Entry translated from French by Claude Sonnet 5.5.