Analysis ·
What can agentic intelligence do for your business?
Original title, in Spanish: “¿Qué puede hacer la inteligencia agéntica por tu empresa?”
- Publication
- Emprendedores (Spain)
- Author
- Pilar Alcázar
- Published on
- 16 October 2026 · read in the page structured data
Summary
The article explains what "agentic intelligence" can offer businesses: agents able to make decisions and carry out entire processes, going beyond simple conversational copilots. Several executives from specialised Spanish start-ups (Sngular, HappyRobot, Capably, Luzia, Supersonik) describe use cases, notably in telecoms, where agents manage the customer relationship end to end (booking appointments, follow-up, coordinating technicians). The text distinguishes between copilots, traditional automation and agents, and presents three types of solutions depending on company size: bespoke for large companies, packaged for SMEs, and vertical for specific functions. It stresses that access to internal data (CRM, ERP) is essential and that a ChatGPT subscription is not enough to achieve "enterprise productivity".
Summary based on the full text of the article.
Read the article on Emprendedores →Figures cited
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20,000 employees
Number of employees given an individual AI licence at some HappyRobot clients
Example cited by Pablo Palafox (HappyRobot) concerning clients that have contracted OpenAI or Anthropic
« Empresas que han contratado OpenAI o Anthropic y han dado licencias a 20.000 empleados. »
Classification
- Country
- Spain
- Company size
- Micro-businesses, SMEs, Large companies
- Industries
- All industries, or industry not specified · Software vendors, IT services companies, telecoms
- Companies
- M.IA (supplier), Sngular (supplier), PageMind (supplier), Maisa (supplier), Orbio (supplier), Capably (supplier), Luzia (supplier), Google Cloud (supplier), HappyRobot (supplier), OpenAI (supplier), Anthropic (supplier), Supersonik (supplier)
- Keywords
- agentic AI, AI agents, process automation, SMEs, CRM, AI orchestration
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Emprendedores and its author. Entry translated from French by Claude Sonnet 5.5.