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Opinion ·

Why Your Employees Override AI

Publication
Harvard Business Review (United States) · subscribers only
Author
Adi Ignatius
Published on
25 September 2026 · read in the page structured data

Summary

In this article, Harvard Business School professor Das Narayandas explains that employees often override AI systems that are in fact reliable. He attributes this behaviour to the fact that it is employees, not the AI, who bear the professional consequences of a mistake. He puts forward several solutions for executives to address the situation.

Summary based on the article's title and standfirst, as the text is not accessible.

Read the article on Harvard Business Review →

Classification

Country
Worldwide scope
Company size
All sizes
Industries
All industries, or industry not specified
Keywords
ai adoption, employee trust, risk management, management

Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Harvard Business Review and its author. Entry translated from French by Claude Sonnet 5.5.