Data study ·
84% of companies hope to manage their networks with AI agents within a year amid operational complexity
Original title, in Spanish: “El 84% de las empresas esperan gestionar sus redes con agentes de IA en un año ante la complejidad operativa”
- Publication
- Europa Press (Spain)
- Author
- Unsigned
- Published on
- 29 September 2026 · read in the page structured data
Summary
A Cisco study, carried out with Omdia among 1,000 IT and network operations leaders in organisations with 500 or more employees worldwide, shows a shift towards network operations driven by AI agents ("AgenticOps"). According to the study, 84% of companies hope to reach an AI-led operating model within a year, 75% have already implemented AI in their network operations and 51% use agents in production. Faced with an average of 4,100 alerts a day and AIOps tools that 95% of respondents consider inadequate, organisations say they are ready to grant these agents significant autonomy: 80% are comfortable with a highly or fully autonomous role, including 24% with no human oversight. The study also highlights the demand for transparency, with 86% calling for an integrated platform and 69% for detailed explanations of agents' actions.
Summary based on the full text of the article.
Read the article on Europa Press →Figures cited
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84 %
Companies hoping to reach an AI-driven operating model within a year
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« más de cuatro de cada cinco empresas (84%) que esperan alcanzar un modelo operativo dirigido por IA en un plazo de un año »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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75 %
Leaders willing to grant significant autonomy to agentic AI in network operations
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« más de tres cuartas partes que afirman estar dispuestas a conceder a la IA agéntica una autonomía significativa en las operaciones de red »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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24 %
Respondents comfortable with fully autonomous operation without human oversight
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« casi una cuarta parte de los encuestados se sienten cómodos con un funcionamiento "totalmente autónomo y sin supervisión humana" »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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4,100 alerts/day
Alerts and monitoring events generated per day by an average organisation
average organisation, worldwide
« una organización media genera unas 4.100 alertas y eventos de monitorización al día »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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100 people
IT specialists needed to manually resolve accumulated network alerts
average organisation, worldwide
« resolver manualmente las alertas de red acumuladas requeriría "aproximadamente 100 especialistas en TI" »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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95 %
Organisations whose current AIOps tools are judged inadequate in at least one key area
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 95 por ciento de las organizaciones afirman que sus actuales herramientas de AIOps (no basadas en agentes) "se quedan cortas" en una o más áreas importantes »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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92 %
Leaders reporting that resolving performance issues requires correlating ten or more tools
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 92 por ciento ha señalado que los problemas de rendimiento suelen abarcar múltiples ámbitos, por lo que se necesita la correlación entre diez o más herramientas para conseguir su resolución »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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57 %
Leaders whose current change processes cannot keep up with the required pace
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 57 por ciento de los responsables encuestados aseguran que sus procesos de cambio actuales "no pueden seguir el ritmo que se exige hoy en día" »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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450 %
Additional total network traffic that tasks performed by AI agents can generate
tests carried out by Cisco, based on aggregated network telemetry
« las pruebas realizadas por la compañía muestran que las tareas ejecutadas por estos agentes pueden generar hasta un 450 por ciento más de tráfico total de red »
Source: Analyse Cisco (télémétrie réseau agrégée)
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75 %
Organisations that have already implemented AI in network operations (NetOps)
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 75 por ciento de los encuestados ya han implementado la IA en operaciones NetOps »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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51 %
Organisations already using AI agents in a production environment
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 51 por ciento utilizan IA con agentes que ya operan en entorno de producción »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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80 %
Respondents comfortable granting AI a highly autonomous or fully autonomous role in network operations
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 80 por ciento de los encuestados se sienten cómodos otorgando a la IA un papel de alta autonomía o totalmente autónomo en las operaciones de red »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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86 %
Organisations that consider a single integrated platform the most effective route
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 86 por ciento dice que una única plataforma integrada es la vía más eficaz para avanzar »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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69 %
Organisations requiring detailed explanations of the actions taken by AI agents
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 69 por ciento exigen explicaciones detalladas de las acciones impulsadas por agentes »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
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36 %
Respondents for whom full observability (tracking, justification, audits) is the minimum acceptable standard
1,000 IT and network operations leaders, organisations with 500 or more employees, worldwide, 2026
« el 36 por ciento de los encuestados han detallado que la capacidad de observación total, incluyendo un seguimiento detallado, una justificación resumida y auditorias posteriores a la acción, "es el estándar mínimo aceptable" »
Source: The Impact of Agentic AI on Network Operations (Cisco/Omdia)
Classification
- Country
- Worldwide scope
- Company size
- Large companies
- Industries
- Software vendors, IT services companies, telecoms · All industries, or industry not specified
- Companies
- Omdia (study author), Cisco (study author)
- Keywords
- agentic ai, network operations, netops, automation, aiops, autonomy
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Europa Press. Entry translated from French by Claude Sonnet 5.5.