Data study ·
AI: only 13% of CIOs see significant value for their company
Original title, in French: “IA : seuls 13 % des DSI constatent une valeur significative pour leur entreprise”
- Publication
- IT for Business (France)
- Author
- Guillaume Perissat
- Published on
- 28 October 2026 · read in the page structured data
Summary
According to a Gartner survey conducted between May and July 2026 among 2,000 CIOs and IT leaders, only 13% of respondents believe their company has obtained significant or transformational benefits from AI, despite a 400% increase in use cases between 2024 and 2025. The project success rate remains around one in five. Gartner identifies investment discipline as a key factor: organisations with explicit criteria for stopping pilots or production projects are 2.3 to 2.6 times more likely to belong to the group of top-performing companies. Only 31% and 17% of respondents have such rules. 51% of CIOs expect AI to increase total cost of ownership, 58% face expectations of cost reductions, and 40% plan to increase IT headcount in 2027, notably in cybersecurity and data.
Summary based on the full text of the article.
Read the article on IT for Business →Figures cited
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13 %
Share of CIOs seeing significant or transformational value from AI for their company
2,000 CIOs and IT leaders surveyed between May and July 2026
« Seuls 13 % des répondants déclarent que leur organisation a déjà tiré de l’IA une valeur significative ou transformationnelle. »
Source: Gartner, enquête 2027 auprès de 2000 DSI
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400 %
Increase in the number of AI use cases between 2024 and 2025
Companies, 2024-2025
« Gartner parle d’une augmentation de 400 % entre 2024 et 2025 »
Source: Gartner
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20 %
Success rate of AI projects
Enterprise AI projects
« leur chance de succès demeure d’environ une sur cinq »
Source: Gartner
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2.3 x
Multiplier of the likelihood of belonging to the top-performing group of companies (vanguards) thanks to explicit criteria for stopping pilots
Organisations with explicit criteria for deciding that a pilot should not move into production
« les organisations disposant de critères explicites pour décider qu’un pilote ne doit pas passer en production ont 2,3 fois plus de chances d’appartenir au groupe des entreprises « les plus performantes » »
Source: Gartner
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2.6 x
Multiplier of the likelihood of belonging to the vanguards group thanks to rules for abandoning low-return projects in production
Organisations that have defined rules for abandoning low-return initiatives already in production
« Celles qui ont défini des règles pour abandonner les initiatives peu rentables déjà en production ont, quant à elles, 2,6 fois plus de chances d’en faire partie. »
Source: Gartner
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31 %
Share of respondents with rules governing the move of AI pilots into production
2,000 CIOs and IT leaders surveyed
« seuls 31 % des répondants disposent de règles encadrant le passage des pilotes en production »
Source: Gartner
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17 %
Share of respondents with formal criteria for stopping deployed AI projects that do not create enough value
2,000 CIOs and IT leaders surveyed
« 17 % de critères formalisés pour arrêter des projets déployés qui ne créent pas suffisamment de valeur »
Source: Gartner
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51 %
Share of CIOs expecting an increase in the total cost of ownership (TCO) of technology solutions due to AI
2,000 CIOs and IT leaders surveyed
« 51 % des DSI anticipent une augmentation du coût total de possession (TCO) des solutions technologiques sous l’effet de l’IA »
Source: Gartner
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58 %
Share of CIOs reporting increased expectations of cost reductions through AI
2,000 CIOs and IT leaders surveyed
« 58 % déclarent subir des attentes accrues en matière de réduction des coûts grâce à l’IA »
Source: Gartner
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40 %
Share of respondents expecting an increase in IT headcount in 2027
2,000 CIOs and IT leaders surveyed, notably in cybersecurity and data
« 40 % des répondants anticipent une hausse des effectifs IT en 2027, notamment dans la cybersécurité et la data »
Source: Gartner
Classification
- Country
- Worldwide scope
- Company size
- All sizes
- Industries
- Software vendors, IT services companies, telecoms · All industries, or industry not specified
- Companies
- Gartner (study author)
- Keywords
- cios, return on investment, ai governance, it costs, pilots and production, it employment
Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to IT for Business and its author. Entry translated from French by Claude Sonnet 5.5.