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At RATP, AI deployment runs into social dialogue

Original title, in French: “À la RATP, le déploiement de l’IA se heurte au dialogue social”

Publication
Solutions Numériques (France)
Author
Camille Suard
Published on
6 October 2026 · read in the page structured data

Summary

CFE-CGC Groupe RATP filed a ‘social alarm’ on 30 September concerning the deployment of artificial intelligence in the company. According to the union, as reported by ActuIA, several AI projects are already under way without staff representatives having been sufficiently involved beforehand. The union highlights the possible effects on jobs, work organisation and employees' responsibilities, in particular those of managers tasked with supporting the adoption of these tools. The article points out that the French Labour Code requires the CSE to be informed and consulted when a new technology affects employment or working conditions, and that several court rulings have already held that an AI tool changing the way people work cannot be treated as a simple software change. CFE-CGC is calling for AI that is ‘at the service of employees’, with human decision-making maintained.

Summary based on the full text of the article.

Read the article on Solutions Numériques →

Classification

Country
France
Company size
Large companies
Industries
Transport, logistics, supply chain · Government and local authorities
Companies
RATP (deploys AI), CFE-CGC Groupe RATP (cited)
Keywords
social dialogue, AI deployment, work organisation, CSE, employee consultation, accountability

Entry written by Marsanne Studio from the cited article, with the help of an AI model (claude-sonnet-5). The rights to the article and its illustrations belong to Solutions Numériques and its author. Entry translated from French by Claude Sonnet 5.5.